Step 1: Inspection and Pickup
The first step is to contact us and schedule a pickup date and time. Our punctual professional will arrive on time and will proceed with the inspection. If he finds any damage, he will make a note of it and show you. Afterwards, he will transport your items to our facility.
Step 2: Vacuuming Your Rug
Next, we will thoroughly vacuum your rug and remove as much of the dirt and dust as possible. We use high-powered tools that are 100% fabric-friendly. You have nothing to worry about.
Step 3: Preparing the Rug for Washing
Next, our professionals will test several things, including the fibers and the colors. These tests tell us exactly which procedure to use for maximum effect. Also, the results help us pick the best mix of cleaning products for your rug.
Step 4: Cleaning Your Rug
We then start to clean your rug or carpet. Our professionals manually clean each rug, so rest assured that no machines are involved in this process. Our skilled experts manage to remove all the stains and spots in just one go. The end result is a perfect rug which smells awesome. Wow!
Step 5: Drying Your Rug
After the rug is clean, it is dried. The drying process doesn't take long because we use modern equipment. However, we want to reassure you that no damage will be done to the rug or its fibers and colors during this step.
Step 6: Repairs and Final Inspection
Now the rug repair and rug restoration experts can do their job, if you ordered these services from us. After the rug is repaired, it's time to inspect it one final time. We must be 100% satisfied with the result of the inspection, otherwise the rug is sent back to Step 4 for another cleaning cycle.